Shop New & Pre Owned Devices

Shop New & Pre Owned Devices

Fast, Reliable and Locally Owned

Fast, Reliable and Locally Owned

Why Choose Us

HUNDREDS OF REVIEWS

Don't just take our word for it, there are hundreds of reviews across the internet. Thousands of people have loved our service and we're sure you will too.

QUICK & EASY PROCESS

Any of the booking methods we offer are quick and easy! In most cases you can complete your repair booking in a minute or less!

Lifetime Warranty

We proudly back our repairs with premium parts for lifetime which covers any parts and labour: unless otherwise stated. Rest assured we stand behind all our repairs 100%.

Fast Turnaround

Living without your phone for days is no longer a concern. Most of our repairs can be done right away, usually in less than 60 minutes, letting you stay connected to friends, family or pressing business issues.

Largest Inventory of Parts

We proudly stock the largest inventory of repair parts in the Kitchener - Waterloo Region. No matter what device you have, we can get you up and running faster than anyone in the Tri-City Area.

Professionally Trained Techs

We take our time training our technicians to the point they are extremely confident and competent doing all repairs. You can count on us for high quality results when it comes to your device repair.

Register Repair Now

Easy as 1, 2, 3

Choose Your Repair

We can repair your broken device, even if you are unsure of what's wrong! Our trained technicians can conduct a free diagnosis!

Choose Your Repair Method

Bring your device to our store, request curbside service, or use our nationwide mail order repair service!

Receive Your Working Device

Whichever option you choose, most repairs can be done in 30-60 minutes! Mail-in repairs will be processed the same day as received!

REAL REVIEWS FROM REAL CUSTOMERS

Google Reviews


Based on 450 reviews
  • I don’t write bad reviews unless I have had a bad experience. From the beginning the customer service was absolutely horrific. I was told my laptop would get fixed in about 2 weeks over a month ago and I would get charged from about $200 to $300. That was not the case, I had to come in multiple times to see what the status of my laptop was and when I would get it back. And as a university student that was very hard. On top of that I was charged about $420 for the repairs that I was told was going to much less. I believe there are places that would provide much better service.

    Saron Mih a month ago
  • I had a battery replaced on my Macbook Pro and was impressed with Kanika and how easy it was to order the part and setup an appointment. I was visiting people in Waterloo and SimplyFixIt made it all happen on the weekend.Jasmeet completed the work in less than 2hours as promised.

    Dennis McAndrew a week ago
  • they did fix my device. But it took a significantly long time and it didnt feel like their was any respect for my time. it had to be "sent out" for repair which prolonged the process significantly. after waiting 3 ish weeks for my computer, when i got it back something was not re attached properly leaving some controls on my computer useless and then it had to be sent out again..... (they did fix the second problem for free) it was estimated that it would be back in a week and it did take approx 3 days longer then that. my computer was updated... without my permission which i thought was odd. and aside from "sorry" and "this is unfortunate" their was no attempt at compensation for what happened or my time. i think if its a simple fix they can do in house, this is a fine spot to go, but any large issues on devices- cut the middle man out n send ur device to a shop urself.

    Megan Chapman 2 weeks ago
  • These guys saved me a lot of trouble. Brought my laptop in, got the service completion message within 2 hours for a very reasonable price. Much appreciated

    Isabell Chung a week ago
  • Nice folk, nice store, good service. Brought in my MacBook for a keyboard replacement (which are annoying to begin with!) and it was great. They even handled a follow-up request free of charge and very quickly.

    Shaun Startton 4 months ago